{"id":716,"date":"2026-07-19T00:37:40","date_gmt":"2026-07-18T21:37:40","guid":{"rendered":"https:\/\/ritcclothing.com\/returns-and-exchanges\/"},"modified":"2026-07-24T17:57:51","modified_gmt":"2026-07-24T14:57:51","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/ritcclothing.com\/en\/returns-and-exchanges\/","title":{"rendered":"Returns and exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"716\" class=\"elementor elementor-716 elementor-673\">\n\t\t\t\t<div class=\"e-con-top elementor-element elementor-element-4f2af731 e-flex e-con-boxed e-con e-parent\" data-id=\"4f2af731\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1f6db296 e-con-full e-flex e-con e-child\" data-id=\"1f6db296\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-top elementor-element elementor-element-1a5c123b e-flex e-con-boxed e-con e-parent\" data-id=\"1a5c123b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-680c758f elementor-widget elementor-widget-text-editor\" data-id=\"680c758f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"wp-block-heading\"><strong>Exchanges \u2013 Returns<\/strong><\/h4><p>We want you to be completely satisfied with your purchase. If for any reason you&#8217;re not, we offer the option of an exchange within 14 days of receiving your order, according to the terms below. <\/p><h4 class=\"wp-block-heading\"><strong>Exchange Conditions<\/strong><\/h4><p>For an exchange to be accepted, the product must:<\/p><ul><li>be returned within 14 days of the delivery date<\/li><li>be in its original condition, showing no signs of use<\/li><li>retain all of its tags<\/li><li>be accompanied by the receipt or invoice of purchase<\/li><\/ul><h4 class=\"wp-block-heading\"><strong>Exceptions<\/strong><\/h4><p>Sale items, which are sold at cost prices, are not accepted for exchange or return.<\/p><p>[TO BE CONFIRMED: are made-to-order products also excluded, along with earrings\/accessories for hygiene reasons?]<\/p><h4 class=\"wp-block-heading\"><strong>Exchange Process<\/strong><\/h4><p>To initiate an exchange, please contact us at <a href=\"mailto:sales@ritcclothing.com\" target=\"_blank\" rel=\"noopener\">sales[@]ritcclothing.com<\/a> quoting your order number. We will inform you about the next steps. <\/p><p>[TO BE CONFIRMED: return shipping method \u2014 courier\/post office, who bears the cost of sending the return (customer or shop), return shipping address]<\/p><h4 class=\"wp-block-heading\"><strong>Processing time<\/strong><\/h4><p>After receipt and inspection of the product, the exchange is completed within [X working days]. You will be notified by e-mail as soon as your exchange has been processed. <\/p><h4 class=\"wp-block-heading\"><strong>Refunds<\/strong><\/h4><p>Ritcclothing e-shop does not issue refunds. Instead, we offer exchange with another product or size, according to the above terms. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-top elementor-element elementor-element-5bd202a e-flex e-con-boxed e-con e-parent\" data-id=\"5bd202a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d14d4c e-con-full e-flex e-con e-child\" data-id=\"3d14d4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exchanges \u2013 Returns We want you to be completely satisfied with your purchase. If for any reason you&#8217;re not, we offer the option of an exchange within 14 days of receiving your order, according to the terms below. Exchange Conditions For an exchange to be accepted, the product must: be returned within 14 days of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-716","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ritcclothing.com\/en\/wp-json\/wp\/v2\/pages\/716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ritcclothing.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ritcclothing.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ritcclothing.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ritcclothing.com\/en\/wp-json\/wp\/v2\/comments?post=716"}],"version-history":[{"count":2,"href":"https:\/\/ritcclothing.com\/en\/wp-json\/wp\/v2\/pages\/716\/revisions"}],"predecessor-version":[{"id":44512,"href":"https:\/\/ritcclothing.com\/en\/wp-json\/wp\/v2\/pages\/716\/revisions\/44512"}],"wp:attachment":[{"href":"https:\/\/ritcclothing.com\/en\/wp-json\/wp\/v2\/media?parent=716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}